At Bramcote Surgery we aim to provide optimum and equal access to our services.

Access to our services can be by phone, online or in person. We have a portable induction loop system for the hard of hearing and we can arrange for sign language interpreters to attend when required.

The toilet is adapted for use for the disabled.

We have one disabled parking bay in the car park at the rear of the Surgery and there are two public disabled spaces on Hanley Avenue. Wheelchair access is via a ramp, ring the bell if you require any assistance.

Accessible Information Standards:

As from 1st April 2016 all practices are required to record any specific communication and information needs of patients.

Therefore we are asking patients to inform us if you have any particular needs.

For example:

  • Larger print, easy to read text, a different language, contact via email, translation/interpreting services or BSL or braille.
  • Please speak with one of the receptionist team to find out more.